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Live chat Email us Service Code: 5851087082
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If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us

Reviewed: Tue, Apr 9, 2019
About Routes: 5.7 /10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
“Reasonable rental cost at the expense of a bit of inconvenience picking up the car”
About Routes: 8.7 /10
This is an off-site location on Mannheim Road south of ORD. The pick-up involves taking the airport shuttle to the rental car center, then calling Routes for a pick-up. (Two shuttles altogether on pick-up.) Getting back to the airport after returning the car was easier, though: The Routes shuttle dropped returning passengers directly at their terminals rather than at the rental car center -- a nice touch.
About QEEQ: 10.0 /10
Reasonable rental price.

H.Soewardiman

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Sep 13, 2019
“Great Deal”
About Routes: 9.7 /10
The counter staff are very friendly and helpful. The transactions went quick and smoothly. Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.
About QEEQ: 10.0 /10

Justin Purbeck

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Intermediate | Honda Civic or similar
Reviewed: Sat, Aug 24, 2019
“Great option for internet low price renters”
About Routes: 7.3 /10
The car that I reserved and called to confirm about was not available. I got a nicely equipped Nissan Rogue, but what I really needed was the fuel efficiency and convenience of a sedan.
About QEEQ: 10.0 /10
Nothing to change. The app was easy to use. Due to a flight delay, I had to use customer service and they were very very helpful.

Y.Ng

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Mar 21, 2019
“Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.”
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10

P.Li

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Feb 4, 2019
“Almost no service”
About Routes: 4.3 /10
Many thing need to improve ❗️

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