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Live chat Email us Service Code: 4523399036
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If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us

Reviewed: Tue, Apr 9, 2019
About Routes: 5.7 /10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 10, 2019
“cheap rental company”
About Routes: 6.7 /10
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors. Fortunately, the car was in ok condition and I didn't run into any problems.
About QEEQ: 10.0 /10

J.Beazley

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 21, 2019
“Professional / Friendly”
About Routes: 10.0 /10
I would say I was pleasantly surprised with my car, the cleanliness, and the Dodge Durango was an upgrade over the Nissan Rogue I was expecting . I will definitely use Routes again and tell my friends and family !!
About QEEQ: 10.0 /10

J.Appelgren

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jun 21, 2019
“Great deal... poor service”
About Routes: 9.0 /10
Great price! Car was not as clean as it should have been on the inside and was released to me on pick up with 1/4 tank of fuel. Easy to dismiss this as price was great.

W.Knerr

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Economy | Toyota Yaris or similar
Reviewed: Fri, Apr 12, 2019
“Just needs to be organized more.”
About Routes: 6.0 /10
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Mar 19, 2019
“Good Price”
About Routes: 6.7 /10
Stuff was not professional at all. You do not talk about you personal stuff with other workers while taking care of the client. This place is so over stocked with cars (they rent and provide parking for the airport)you can barely get out with your rental. I had to call twice just to make sure I will have the car that I wanted. Price was the only thing that kept me from saying anything.
About QEEQ: 7.0 /10

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