Cheap price but premium service

Car was perfect for our holiday.

The car originally booked was KIA RIO and the car provided was Toyota Camry 2.5L which was way big to our requirements. Costing more on fuel

Good Platform for booking car rentals

The company didn’t have any Toyota Yaris (option I had booked) available and tried to give me a Nissan Tiida instead, I refuse it regarding its size and the lack of ISOFIX for my baby car seat, after a friendly discussion I agreed to have the Nissan Latio. Wouldn’t say it was a big issue. Just a little inconvenience that could be avoided with a better organization. I still recommend it if you need just a cheap rental option.

team was great in helping out! thank you ezu team!

It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.