The car was in decent condition, but there was some trouble during pickup. The actual model did not match the description, so we had to pay extra to change the model.

Not satisfied

Le véhicule de location était en mauvais état et avait une odeur très désagréable. Il a été changé pour un modèle olus petit et sale intérieurement. J'ai du nettoyer les vitres. A la restitution du véhicule, j'ai été chargé deux fois ainsi que le carburant alors que j'avais fait le plein...

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

Like: The value for the car was great - saved close to $90 from what the competitors offered!
Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar. Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low. Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out. So, poor choice of car. Even poorer choice that the car did not have winter tires.