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Live chat Email us Service Code: 4202550352
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Has been horrific starting from getting the car thru credit card used for transaction.

Reviewed: Wed, Apr 17, 2019
About Atlas: 4.0 /10
Atlas still havent refunded my security deposit though its over a month.. I rented the car on 9th March and its 17th April, there is no sign of refund. Every time I call them, they say its in process.
Economy | Toyota Yaris or similar

Relevant Reviews on Atlas MELBOURNE CITY

Cherry Zephaniah

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Reviewed: Sat, Jun 30, 2018
About Atlas: 10.0 /10
The service was satisfactory

Mabel

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Economy | Kia Rio or similar
Reviewed: Sat, Nov 30, 2019
“Good experience”
About Atlas: 8.0 /10
overall a fast process to get the car
About QEEQ: 8.0 /10

D.Donegan

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Compact | Hyundai Accent or similar
Reviewed: Fri, Nov 8, 2019
“Excellent rental. Exactly what I wanted!”
About Atlas: 10.0 /10
Very happy with the car & entire rental experience.
About QEEQ: 10.0 /10
Booking was quick and easy. Very happy with the price of the vehicle.

Crum

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Economy | Kia Rio or similar
Reviewed: Thu, Oct 3, 2019
About Atlas: 7.7 /10
Pick up process is extremely slow during busy times.
About QEEQ: 10.0 /10

T.Howie

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Economy | Kia Rio or similar
Reviewed: Thu, Feb 14, 2019
“Customer Service so poor that I chose to leave without hiring a car!”
About Atlas: 2.0 /10
This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

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