Rental was okay i think, would have been great we would have got the car which we booked for

Small but very efficient company

Easy booking process

Ended up with a bigger car (SUV) which was appreciated. Helpful staff and quick process. Fantastic value for money!

Very easy process and the best price by quite some margin

Great services, car wasn't 4x4 but they gave us chains for free. Would recommend

It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.

The fact we are not getting the $1500 bond back for a month is disgusting. The snow chains provided were too big and the staff member who checked us in could bearly speak English which meant we didn’t understand alot of what was said. We also purchased insurance and were then told that regardless of the insurance if anything happened to the car we were liable.