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Search for Centauro Car Rentals in Barcelona

Good car, staff and location; WORST waiting time ever

Reviewed: Fri, Apr 26, 2019
About Centauro: 7.0 /10
The staff was helpful but overloaded. I do not have a complaint about them, as they did what they could... but about the company. We were +20 people waiting and only 2 counters open. Moreover, we had to wait for long time because the credit card machines didn't work. Unbelievable!. That's not customer's issue; get a normal credit card machine which works with landline and do not make us wait for 1 hour!. The WORST and SLOWEST rent a car service I have ever had.
About QEEQ: 10.0 /10
Fiat 500 image
Centauro
Barcelona Airport(BCN)
Barcelona
Spain
Mini | Fiat 500 or similar

Relevant Reviews on Centauro Barcelona International Airport (Shuttle)

M.Koczy

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Economy | Fiat Panda 2 Doors or similar
Centauro
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Sun, Feb 27, 2022
About Centauro: 6.0 /10
None of our card would work during the pick up to pay the deposit( there were 2 different customers there having the same issue), the staff was saying if we buy an extra insurence from them then we will not have to pay the deposit. Also they said my bank card was a prepaid one which totally wasnt, it was visa debit card. Very unpleasant experience during the pickup. Everything worked at the end however. Drop off was really easy and straight forward though.
About QEEQ: 10.0 /10

s.mcbarrons

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Mini | Fiat 500 or similar
Centauro
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Sep 24, 2019
“Awful”
About Centauro: 4.3 /10
Worst customer service ever, stood in que for 3 hours to pick up car. Un helpful staff, car was disgustingly dirty with tire pressure light on. couldn’t complain as I would have been waiting another 3 hours to get another one.
About QEEQ: 10.0 /10
post image

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Mini | Fiat 500 or similar
Centauro
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Thu, Jul 25, 2019
“Terrible pickup experience”
About Centauro: 8.7 /10
I arrived near closing time, there where more then 10 people and each person took 15-20 minutes to process. Despite the large queue only one employee remained and all the others left without caring about the customers. I had to weight ~2 hours until I got my car. The car itself was new, in great condition and I had no other issues with the company.
About QEEQ: 10.0 /10

N.Bozalo

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Mini | Fiat 500 or similar
Centauro
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Jul 3, 2018
“Great stuff- hard to find”
About Centauro: 9.2 /10
Like: The service. The car.
Dislike: The email and confirmation did not give the location of the pickup for the shuttle bus. MAKE IT CLEAR. No one was able to assist us because of it.

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