Seamless pickup and dropoff

Very nice cars. Always new cars.

Very easy and reliable.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Staff gave me hussle about the mileage even though it's within the 3500 km allotted by my reservation at EasyRentCars. Staff claimed mileage is 1400 km only and wanted to charge for all extra kms.