I will be back

Vickey Chia is a very nice staff who is very friendly and helpful. She was very patient to answer all my questions. When I didn’t know how to drive to petrol station from airport, she even drove and lead me to the station. I should special thank to her for all support she provided. All the best to Vickey and SURIA.

The location of SURIA provided on EasyRentCars was a bit confused. It shows it is available to get car from KLIA2 but actually SURIA is only located at KLIA, which mislead me to cancel and reorder.

Great service! picked me up at T2 and took me to T1, then dropped me back at end of trip

I asked which terminal to go to days before the pick up and did not get a reply. Luckily the agent came to pick me up and took me to the correct terminal

Was replace with an old Toyota Innova even though the booking picture show is a new Toyota Innova. The car has gear and brake problem.

Wish there is a way the car rental company will provide the actual car or similar new condition based on the booking made.

Vehicle may need new brakes as it felt spongy. Everything else was perfect. I enjoyed using the car

Amazing customer service. Fuss free and even advised me to cancel on my previous booking as I had booked a car meant for 5 pax but requested for a 6 pax car in the comments. I overlooked that option and you all saved me from having a terrible vacation. Once again, thank you very very much for the great service :)

The car that I ordered wasn't available at that moment and the customer service is kindly upgraded me to the next level which is very nice. Car is very clean and in great conditions. Process is very easy and very smooth except in their system it didn't register that I already pre-purchase full all inclusive insurance and they asked me if I want to denied the insurance. But once I show the proof everything is good to go.