The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.
About QEEQ:8.0/10
Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.
This is my 2nd time using this service from Suria. Their staff is friendly and professional. They deliver the car to us and we collected it right at the pick up lobby of the airport. Very easy and convenient. Car is clean too. No complain at all!
“Reliable car with fast and convenient pick up and return process”
About Gosocar:9.0/10
Though the one I rent was not the foreign brand performance car but it was reliable and everything worked fine for my 5 days rental. Fast and good information provided before pick up and return.
The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.
Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.
“The car I rented was old, but I had no problems with the customer service and the way it ran.”
About SURIA:7.0/10
They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.
About QEEQ:10.0/10
QEEQ.COM's reservation site was very easy to use and I was able to smoothly reserve a car that met my needs.
“Picking up and dropping off went smoothly, and although the car was old, it was well maintained.”
About SURIA:7.0/10
When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.
About QEEQ:10.0/10
The drop-off location was KLIA, but it was easy to understand as images and directions were sent to me in advance via WhatsApp. The staff was also very responsive when I dropped the car off.
Pick up location was confirmed the day before but was changed 15mins before time. We had to divert our taxi, it was complicated as we did not know the area. The car was very scratched and appeared very old with 156,000 kms on the clock. It was heavy to drive and consumed far too much petrol for the kms we did. It sounded like the exhaust was needing a repair and the indicators for change of direction did not work properly all the time.
“Great experience with nice car rental company and nice platform”
About SEIYON:10.0/10
Very good. Service good. The branch is easy to find. We got free upgrade and it's a newwww car! The rental process is easy and fast. Everything is smooth. Niceeeee!
About QEEQ:10.0/10
Lowest price between all the platforms! And the call center is real people! Answer quick, respond quick. Good platform!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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