Dissatisfied.

i booked for a Honda city or equivalent but they gave me a Nissan almera which i can find for cheaper price, end up paying more for a cheaper car very disappointed with the service :(

Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!

The car pick up location mentioned a staff in red near Maybank , Langkawi airport isn’t very big , we couldn’t find the Maybank at all . End up we had to call the staff and then realise that it’s CIMB bank . Then why state Maybank ?

Car was quite old. Otherwise a smooth & positive experience.

Like: Car was in excellent condition We got a call just as we touched down to inform car was waiting for us. Keep up the good service