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Live chat Email us Service Code: 4292283308
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You can find a better deal elsewhere

Reviewed: Fri, May 3, 2019
About Aucar: 4.7 /10
We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.
About QEEQ: 10.0 /10
Perfect!
Economy | Nissan Micra or similar

Relevant Reviews on Aucar Aucar Mel airport

Betsy Butler

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Reviewed: Tue, Oct 24, 2017
About Aucar: 2.0 /10

N.Whittaker

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Compact SUV | Honda CR-V or similar
Reviewed: Thu, Mar 12, 2020
“Great Experience !!!!!”
About Aucar: 9.7 /10
Unfortunately due to a poor phone signal & a slight language problem there was a delay in the initial pick up - but afterwards everything went smoothly - would definitely use this company again great savings by going off site. Many thanks for making our Great Ocean Road trip.
About QEEQ: 9.0 /10
As above better than we expected will definitely use them again.

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Full-Size | Toyota Camry or similar
Reviewed: Fri, Jan 3, 2020
“Terrible”
About Aucar: 5.7 /10
I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.
About QEEQ: 8.0 /10

D.Hudson

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Full-Size | Nissan Altima or similar
Reviewed: Tue, Oct 22, 2019
“Awful”
About Aucar: 7.3 /10
When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

S.Spencer

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Large SUV | Ford Territory 7 Seats or similar
Reviewed: Thu, May 2, 2019
“Value for money and hassle free”
About Aucar: 8.7 /10
Excellent all round service and speedy service
About QEEQ: 8.0 /10
All good all great

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