Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same. I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out. It’s such a silly thing but so inconvenient. Enjoy the charity petrol.

Sherene was proactive and helpful with clear directions for pickup and drop off. Seamless experience.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

Car condition is not good. We had tire puncture on last day before going to the airport.

Booking was easy and good.

The car that we get every things look okay, was pretty good. the only thing that i wasn't accept was one side of the car tire was running flat, and the stuff told me this is normal. i found this is super dangerous, langkawi most of the road is up down hill and when 1 tire running flat is horrible slippery.