Excellent customer service

Warm reception

Great customer service by the lady who assisted us. She was very helpful and even offered a holder for the phone which we can use while driving.

Uneventful booking experience. Better if they can give more bonus points for SQ Krisflyer booking.

Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.

Excellent platform with all in one place, vehicle, insurance etc.

Is honest staff handle all this, and some tolerable situation accepted. They are friendly.

Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly.
Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.