One of the better car rental experiences I’ve had.

pickup was at Avis, so you may want to note in the reservation process.

I never received any price drop notifications

TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....

Staff was helpful. Quick and efficient. Vehicle was clean and in good condition. Size of vehicle was smaller, then Ford Explorer 7 seater. Got a chef Equinox.

Signage was difficult to find directing customers to the Payless couinter at CMH.

Good value for money.

The service was great, but there were so many hidden fees and they tried to charger me 35 cents per mile. I would rather just pay more and go through another vendor.