Excellent customer service

It was recommended to us to get a larger engined car to help with the hills and.mountain driving but the car didn't have the power I expected having paid extra for it! Plus having not driven abroad very much I didn't feel confident in such a big car on small roads

Awful 1xmale 1x female bullish in hard selling insurance not interested in us just in pushing us to pay€164.00 euros for the car insurance, rude ,abrupt,and at 66 years old I don’t like to be treated in this manner when I treated them with respect.Will look to avoid Gold car in the future out of 10 score 1.

Goldcar is terrible, it will suck money out of you like a hungry leach. Trying to push services to you like crazy, they are obsessed, and if you refuse they will tell you what a terrible decision you are making and that you'll have lots of problems if you don't buy their insurance (blah blah blah) I hated it. I rented over 30 cars, so far, from various companies and always used a third party insurance and never had problems or such a bad customer experiences. Please read online more reviews about gold car and pay better more for a normal company :) The car was good though, no problems with it.

All good, fast communication with support :)

Clerks at counter were nice but pretty much h said the fees were cumpulsory and not included with our online rental. Very disappointing when one thinks what they paid is the full amount of the rental online.

We waited for more than 2 hours at the desk! The power of the car we booked was too little for the roads on the island, so ‘needed’ an upgrade of the car and at the end we had to pay 380 Euro extra on top what we paid at EasyRentCars! No Goldcar anymore!