Pleasant car rental experience

One of the Indian staff members did not seem very friendly. When I was picking up the car, I noticed a dent on the gas cap that was not listed on the inspection sheet. I asked him to come outside with me to check it, but he insisted it was impossible and refused to go. I then found another white colleague who came with me, and the Indian staff member even gave me a dirty look.

The car and the condition is good. But I was abit thrown off by the absurd penalties cos it’s extremely high and unreasonable. And I also don’t like that the insurance add ons are presented last minute and pressured you to take the insurance by scaring you with the penalties

It’s ok

Car exceeded my expectations,

Every aspect of our Carhood experience was excellent, from pick up at the airport, through vehicle collection, driving the vehicle over a 17 day period, and then vehicle return. The staff were friendly, efficient and helpful. I'd have no hesitation in using Carhood again and would thoroughly recommend them.

The staff and manager at carhood were fantastic. We were late for our flight, the shuttle to the airport was full but the manager himself drove us to the airport in another car.