Except for the waiting time on line for more than an hour, and then have an unfriendly person handli

I showed up 15 minutes before our rental time and staff was completely unwilling to start the rental process early unless I paid $100 US. It took an hour for them to enter the information into their system and get the keys to me.

Price drop saved us some money and Easyrentcars was great

Horrible!!! Our appointment time to pickup was 11:30am. Stood in line for about 45-1hr. Car was still not ready.

Provide customer service training for your staff, they were terrible! I will never rent from Advantage again!

Like: I like their professionalism
Dislike: I had a right tire blow out on the free way which caused a destruction of the tire and wheel. There concern was the care of my safety and gave me another car showing their care and professionalism.

Like: Got upgraded to a better car as they didn't have the one I booked back in yet.
Dislike: They like to hard sell, even after telling them that I had insurance & liability coverage through my travel insurance they kept trying to sell it and a bunch of other add-ons that weren't needed, got the impression that the clerk was upset with me when I didn't take any of the add ons.