Not bad, but more extra/hidden fees than other car hire companies I have previously booked with.

The overall service from Simba was satisfactory. When returning the car, the inspection was quite thorough. There were a few small scratches on the upper part of the rear bumper that were already there, and the staff acknowledged it after I explained. The vehicle's dashboard showed a maintenance reminder, so I suggest the company ensures timely maintenance of their cars. Also, the service fee for toll payment collection is $2.95 per transaction, which feels a bit excessive.

Satisfied

They provided a car that was a little bigger than the one I had planned on.

Very good

Very good! The front desk Indian guy was very nice! I just didn't realize they open at 7 AM. My flight was at 8, so I had to ask a friend to return the car. In the rush, we forgot to refuel, and there was a $15 refueling fee plus fuel cost. However, the invoice had all the charges clearly listed. Overall, the experience was very good, and I would rent again. The car was also very new and easy to drive, though this model had issues with CarPlay disconnecting.

Everything is pretty good, just a bit of traffic in front of the store.
The driver who picked us up was enthusiastic and talkative.