Smooth rental, cute car

The entire process was quick. The attendant was very enthusiastic, drove the car to the entrance, and patiently explained everything.

Returning the car was quick and easy! The service attitude was excellent.

The staff was very friendly, humorous, efficient, and spoke good English.

The process of picking up the car took too long. There was a very long queue that moved very slowly. When we were finally served the person, although very nice and helpful, answered the phone while assisting us and had a 10 min conversation with another customer. He also was interrupted by other members of staff and had to stop serving us to speak to them - not great customer service!