AVIS CAR RENTAL REVIEWS

We booked an 11-seater Toyota HiAce. These are pretty rare, so the vehicle was a bit old, but it still drove really well.

Reliable car quality and super fast pickup and return.

They do try to upsell you a bit—suggesting a bigger car, pricier insurance, prepaying fuel and so on—but they’re not pushy about it. Just say no to everything if you’re not interested and it’s fine.

Pickup was really straightforward and hassle-free.

The car was in great condition.

Booked a Toyota Corolla but got a free upgrade to a KIA MPV instead. Tons of space and it drove really well.

Super professional service.

Pretty good overall.

The car rental desk at Izmir Airport was easy to find and the staff were really patient. The only downside was that the return location was quite hard to locate. Luckily we ran into a staff member from the rental company who kindly walked us over to the right place. The return process itself was super simple and only took a few minutes, and our deposit was refunded in less than ten business days. Big thumbs up to Avis.

Excellent service. They recommended an electronic toll pass, basically like ETC, and it worked great—saved us a lot of time at toll booths.

They gave us a free upgrade to an SUV, which was great, but the line for pickup took quite a while.

Paid extra to upgrade the car class, and the Avis guy didn’t even charge a deposit or add-on driver fee—really appreciated that.

Pickup was really fast and they didn’t push any extra insurance at all.

Super quick and convenient overall.

Pick-up was a bit late and the line at the counter was on the long side, but they totally exceeded my expectations by upgrading us to a Freedom vehicle. Returning the car was also super easy.

The staff at the rental company were all super friendly and really warm-hearted.

They gave us a Mazda 5, which felt pretty cramped, and the power was really weak – even overtaking was a struggle.

They gave me a brand-new car with only 20 miles on it, and the whole process was super simple and hassle-free.

Pretty good overall.

Super convenient and really good value for money.