AVIS CAR RENTAL REVIEWS

Great service, and the location is super easy to find right by the roadside.

Super satisfied with the whole experience.

Super satisfied with the whole experience.

This was my first time renting a car in Munich for a road trip, drove about 2,000 km in total. The Avis counter was really easy to find and the staff were super friendly. I paid to upgrade the car and got an almost brand‑new black Mercedes CLA, which felt rock solid on the highway and stayed with us for nearly ten days. One thing worth highlighting: QEEQ’s pickup instructions were very clear and convenient, all the info they provided was spot on. Another big plus was the insurance claim process. Before the trip I bought the super extra coverage (including tires and glass), and we actually had a minor incident where the front windshield cracked. After I got home and followed the procedure, the claim was approved and paid out within four working days. Overall, the whole experience was excellent!

Super happy with everything

Super happy with the whole experience – because of scheduling they upgraded us for free to a 2026 BMW X3. Staff were really friendly and helpful, and both pick-up and drop-off were super easy!

Really great.

Super easy and fast to pick up the car, no hard-sell at all and almost no waiting in line.

Pickup and return were really quick and hassle-free.

The car itself was fine, but the tires seemed off, so it felt a bit bumpy when driving.

They gave me a nearly new car with just over 4,000 km on it and it drove great in every way. But after I returned it, they charged me three separate times and never provided any breakdown of the fees. That kind of lack of transparency is unacceptable to me. When I rent in the UK or Dubai, they always email a detailed invoice to the address on my contract.

Super satisfied – really fast and convenient.

Avis is a big company. Every time I book a Toyota RAV4 they switch me to another model, but as long as the car is good I don’t mind.

Very satisfied

Super happy overall, the staff were really friendly and helpful.

There are a few rental companies whose names instantly make me feel at ease, and Avis is one of them. Big brands usually mean more reliable service. But this time the drop-off location info was a mess, and I couldn’t get through on the phone after trying multiple times—the branch number was basically useless. That’s why I can’t give a full 5 stars.

Wow, just awesome.

No hard sell at all. You can just rent the basic car, or upgrade the vehicle/add extra insurance only if you actually want it.

Super quick and hassle‑free.

The car was in great shape, almost like new.