Very inconvenient and not well managed causing much extra hassle, expense and aggravation.

Paul M

Canada

Reviewed: Wed, Jan 17, 2024

About City Car Truck: 7.0 /10

They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.

About QEEQ: 10.0 /10

Small SUV | Toyota RAV4 or similar

5 day rental

Relevant Reviews on City Car Truck City Car & Truck Rental

Canada

7 day rental

Intermediate | Kia Forte or similar

Reviewed: Thu, Nov 30, 2023

“No fuss, no muss. Quick and painless!”

About City Car Truck: 10.0 /10

As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!

About QEEQ: 10.0 /10

Qeeq.com was great. Price drop never came into effect because the price was already at the lowest it could be with the diamond membership that I have with Qeeq. Cancelation policy is terrific. Right up to the last day is really helpful incase plans change. Qeeq is definitely my go to platform.

Canada

1 days rental

Compact | Toyota Corolla or similar

Reviewed: Mon, Dec 30, 2019

“Unexpected charges”

About City Car Truck: 5.7 /10

Way too many unexpected charges. The car also stinks from inside and was damaged on the outside. On top of it i did not get the car i wanted, i got an suv

W.Leradza

Canada

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Dec 30, 2019

“Graet car and service , LOUSY communications!!!”

About City Car Truck: 8.7 /10

Major surprise was the office was closed on Dce 26th. Not anywhere nor did anyone ever mention this to me. I had to spend $30 additional for a cab to the airport. This was quite poor, to bad as everything else was great.

About QEEQ: 10.0 /10

M.Aldaamsa

Canada

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Sep 4, 2019

About City Car Truck: 2.3 /10

When picking up the car everyone was helping, on dropping the car off they were busy eating and no anyone can help you so i had to wait between 30-60min until he was done his food. Car rental with no smoking so if you smoke in it or smoke outside and stay in it obvs its going to smell like smoke so they just want the deposit in any how possible. Got the car dirty they wanted to clean it upon my arrival when i got the key.. DONT RECOMMEND TO ANYONE