Condizione della vettura non era buona in senso che mancava l’acqua al tergicristallo e una ruota perdeva aria continuazione, dovevo gonfiare per tutta la settimana

Ottimo

We waited for more then an hour to pick up our car and the then the desk staff were grumpy and made me feel that I was making a big mistake not taking out their insurance. They told me that my own insurance wasn’t good enough and that I would definitely be paying some money to them by the end of my trip. They told me ‘good luck driving here’.

Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.

The car was as expected however the service was possibly the best i have received throughout Europe. Simple , efficient and friendly.

Great service, smooth and accessible and very easy to use.

Travelling with 11 months baby, we booked a safety baby seat, but when we got the car no seat was in the car! And none was available , horrible how can we travel without the seat? And it's also mandory in many countries you can be arrested as your baby is not safe in car without safety seat. Horrible experience we ended up running in mall before closing get one and back to airport to take the baby and mum. Of course when I return the car I left it with the new safety baby chair. Horrible experience

Good the auto rebooking walked well