ITALY CAR RENTAL REVIEWS

Car was pretty new, whole process was quick and smooth.

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

Totally satisfied. Great car, very fuel-efficient, and the service was absolutely top-notch. The staff were professional and courteous, overall a perfect experience—I'll definitely book again next time.

Absolutely perfect.

They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.

Europcar’s service was really solid – they didn’t push any upsells, and the car I got had only about 5,000 km on it. Returning the car was easy too: just park it in the designated area and hand the keys to the staff.

Extremely satisfied with the service.

Very satisfied

Pretty good overall.

Everything was great, the whole process went really smoothly.

Service was great, picking up and returning the car was super smooth and efficient.

Really good overall, no complaints at all.

Overall very satisfied – the service was smooth, the rental process was quick, barely any waiting, and everything was handled efficiently.

Overall it was pretty good. The manual car was a bit sluggish, so the power was just average.

Overall satisfied. The pickup office staff were a bit laid-back, but it didn’t really affect the rental experience.

The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.

Pretty good overall.

Great service

It was okay overall, just not the car model I really wanted.