Less than mediocre.

D.Cunningham

United States

Reviewed: Fri, May 24, 2019

About RIGHT CARS: 4.7 /10

Right cars pick up was easy, but the staff was horrible to me when I had a problem with the vehicle. The AC went out and was not working. I was on vacation in Florida and the AC went out. When I called to see how I could fix the problem or get a new car I was told that I didn’t know how to use the AC and that I wasn’t getting a different car. When I dropped the vehicle off the address I was given was wrong and approx 3 blocks away from the actual location. When I arrived at the drop off, Oscar confirmed that the AC wasn’t working and that I would be refunded an unknown amount of money.

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

United States

1 days rental

Economy | Ford Fiesta or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Sat, Jul 27, 2019

“Awful from start to finish.”

About RIGHT CARS: 6.0 /10

Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

S.Janczak

United States

1 days rental

Economy | Ford Fiesta or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Sun, Jul 21, 2019

“I will never rent through this company again.”

About RIGHT CARS: 5.7 /10

They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.