Counter staff deliberately misled us regarding Excess Insurance, claiming that it wasn't an insurance charge and we HAD to pay it..

Would of helped to have better instruction to find Interrent desk which was tucked away at the other end of the airport

Very easy to use

The car hire was perfectly fine, no issues.

The woman on the desk hardly spoke english, she didn't give proper instructions to find the car and it took us an hour to find it despite asking 3 times, then I found that she charged me again for the rental even though I had already pre-paid and I have not had that money back yet!

Four days after my holiday they send me the invoice fo €30 because antenna was missing , very poor customer service , that think should be check with the customer or advise before rent . Never ever again with them , €30 from every customer that's good extra income for company