From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 8826953128
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Reviewed: Tue, Jan 9, 2018
About Aucar: 6.0 /10
About QEEQ: 8.0 /10

Relevant Reviews on Aucar Aucar Mel airport

N.VAIDHYA

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Fri, Mar 20, 2020
“Best app and AU Car has the best service.”
About Aucar: 9.7 /10
Best service. One of cheapest car rentals, with highest quality. Booking process is really simple and instructions provided are crisp. Although the location is a little away from the airport, they provide free shuttle from and to airport. The guys at the desk are highly ptofessional and punctual. At the end of my rental period, I had drop off time of 7 am at their facility, 4 to 5 km away from which opens at 7. My flight was at 8 and I had some apprehension. But, to my relief I was at the airport at 7.11am. Because, the guy came at 6.59, quicky checked the car and dropped me off to the airport. Highly recommend.
About QEEQ: 10.0 /10
This is one of the best apps.
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DL

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Compact SUV | Nissan Qashqai or similar
Reviewed: Thu, Jul 25, 2019
“Terrible Service”
About Aucar: 2.7 /10
I had booked a Nissan Qashdai prior to my trip, for sure i noted that i may not get Nissan Qashdai as the rental car platform already stated the car may differ due to the demand. Nonetheless, i get a Holden Captiva Old Car without any reverse camera or USB port. After lodged complaint, they change Suzuki Vitara to me with the more than 110K km mileage. I did not see any Nissan Qashdai or better car at their shop. Probably they are using Nissan Qashdai photos with cheapest price to misleading customer. Not recommended.
About QEEQ: 10.0 /10

Poonam Hingorani

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Standard | Honda Accord or similar
Reviewed: Sun, Jun 30, 2019
“Poor customer service at drop off. Missed my flight.”
About Aucar: 6.8 /10
Worst car rental ever. 1. Lack of communication between staff. One staff calls and confirmed that I have a flight at 8 am with check in close at 730. I arrive at the car company to drop off at 7.10 and there is no van to drop me off till 725 pm. And the person on the front desk (Vincent) couldn’t tell me in English about when the driver will come. Instead he seemed frustrated when I was asking the same question again and again or else I could have booked a cab and not missed my flight. He was attending another client and finally he said aiyah aiyah, let me check ur car (in front of the other client and with a Chinese accent- highly unprofessional and should be a driver rather than a front desk staff). In the end I missed my flight and had to pay 150 to get my next flight for 11 am. This company is such a waste of my time and money and I only wish I had paid a little extra to book a car at the airport. The place appeared unorganised. The car which i ordered was not the same I got. I got an SUV but I ordered a compact car. The girl seemed proud that I got a bigger car, but sadly she didn’t know that I’m used to driving small cars and find parking of these big cars very challenging. The same happened, it was not convenient to drive but I managed. I called my car insurance to get a rental car insurance sorted before I drove off. When I was picking up the car, the girl took pictures of car condition from every angel (which I think was unique).
About QEEQ: 10.0 /10

Rey Luis Teh

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Fri, May 3, 2019
“Average, nothing special”
About Aucar: 6.7 /10
One of the front tyres always looses air pressure below what is required. Have to pump air on the front tyres for any trip everyday
About QEEQ: 7.0 /10

K.Meou

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Tue, Aug 28, 2018
“Fast and Good”
About Aucar: 10.0 /10
Like: The counter is very helpful and the car is good new. Over good experience because they never request you to top up.

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