Very helpful staff. Off site location with free shuttle. Make sure to call the shuttle. Cheap rates because off site rentals companies are not charged the Airport tax. Possibly limited range of vehicles. We booked the smallest car possible and ended up being upgraded to a Dodge SUV free of charge. No up-selling at the counter. Just great service. Very happy with AUCAR

Great service! The first car had a transmission issue after 1.5 hours of driving. Aucar sent a mechanic to swap cars very quickly after they were notified. Swap was seamless and car was a higher-end model. Would definitely use their services again.

The staff were lovely at Aucar, they were super helpful and polite. I pre arranged for a certain type of car to fit everything in. Both vehicles requested were there all ready for us. We did have a sheriff question us about some outstanding warrants on the vehicle but nothing came of it, and the car wasn’t seized thankfully. Both cars tyres hardly had any tread on them and one tyre constantly lost air. We filled it each day.

As a first time driver in Melbourne, it will be very helpful that the rental company provide information on the parking rule and traffic ruling, esp when parking in CDB area. Our learning was not easy and it took us a while to figure out how it works. Traveling on those roads with city tram proves another challenge as our first visit.