The staff at the counter and garage were very friendly, and the process was quick.

They closed at 3 PM when I went to pick up the car. After contacting them by phone, I was informed I could use the self-service machine. It wasn't very convenient, and I had to make several calls for guidance. Additionally, it recommended a lot of extra insurance.

Did not inform about changing to snow tires, got a ticket in Norway.

The car exceeded my expectations. I really like to use Hertz. Hertz is my preferred company for sure. Expensive because I normally arrive outside normal work hours, (wish it was a little cheaper then I could visit my cabin more often) but I always receive an excellent vehicle and the service is always excellent.

Ease of booking. Didn't notice any price drop. But I'm sure I had an upgrade of car.

Smooth process with hertz. Car was good.

I use regularly and find it to often be cheapest so happy.