HERTZ CAR RENTAL REVIEWS

Overall, the service was quite satisfactory, but the €58 late fee after 10 PM felt a bit steep.

Chevrolet Equinox

Got a free upgrade to a brand-new Nissan Rogue, less than a year old. The car was in great condition, quick acceleration, fuel-efficient, and felt super reliable to drive. The rental counter was conveniently located right after exiting the airport, and just 50 meters to the right of the terminal is the designated parking area for all rental companies. Returning the car was just as easy—park it back at the same spot.

Fuel consumption at 5.6 liters, one tank lasted through Friedrich, Bern, and Geneva.

Car was ideal for our needs and exceeded expectation

no complaints

Extremely satisfied

Used it for the second time, and it's great.

Picking up the car was super easy.

The pickup time was outside the store's regular hours, but I was pleasantly surprised to find someone at the counter helping out, and the wait wasn’t long.

This company really sets the benchmark for the whole industry.

Honestly exceeded my expectations. I’d been worried about hidden fees, but everything turned out super transparent, legit, and smooth from start to finish.

Even though I had to purchase additional local insurance, the car I got was excellent—an upgraded, almost brand-new Hyundai Sonata with only 10,000 kilometers on it.

The car was in great condition, performed well, and the service from the rental company was excellent.

Quick car pickup and excellent service.

Satisfied

Highly satisfied.

No forced insurance upsell, and they even provided a free upgrade to a Honda City.

Very friendly.

The queue was quite long, waited for about half an hour, but got all the paperwork done in just 5 minutes. Purchased full insurance from the rental company for peace of mind. Got a spacious Kia, not sure of the model, but very satisfied—it fit three people, four large suitcases, and two small ones perfectly.

Quick processing and quite professional, plus the cross-border fees are fairly low.