Rented a car at Christchurch Airport and was helped by a friendly Chinese guy. Pickup and return were super smooth, and we even got a free upgrade on the car.
They gave us a practically brand‑new car, only 10 km on the clock when we picked it up. The condition was amazing. I’m a pretty experienced driver and had no issues driving around southern Italy and Sicily, but I still went for full insurance for peace of mind.
The guy at the counter spoke really good English, so everything went smoothly. To keep things simple, we just bought the full insurance right there. He then upgraded our car on the spot after checking how much luggage we had, and switched us to a Ford.
Both the rental counter and parking lot are inside the airport, so it was really easy to find. The paperwork was straightforward, service was efficient, and we got the car very quickly.
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View more >Fantastic experience from start to finish.
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View more >HERTZ was pretty decent overall.
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