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Search for EZU Car Rentals in Melbourne

Overall great experience with some minor improvements!

Reviewed: Tue, Jun 4, 2019
About EZU: 9.0 /10
Overall great! Once of his driver/staff was very friendly and helpful to explain some of the local signage! Also, we were given an upgrade of my car due to unavailability of Corolla Hatchback. However there are some hidden cost we need to be aware, like 'toll' device, different type of insurance which we were informed before taking the car, where you can't really do much since you're there.
About QEEQ: 9.0 /10
Overall great platform for getting good deal. It will be good to specify the size of luggage or even the size of boot (in cm dimension). I struggle to find the information. Also if possible to share some of the hidden cost example toll device. Which is not a big deal but to make the transaction more transparent.
Toyota Corolla Hatchback image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Khairy Mohd Shafii

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Economy | Toyota Corolla Hatchback Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Dec 5, 2019
“Quick and easy.”
About EZU: 10.0 /10
Staff were great and professional. The car that was given to us was the car we chose during booking.
About QEEQ: 10.0 /10
The easiest car rental app to use.

Christian Hoeffel

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Economy | Toyota Corolla Hatchback or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Aug 5, 2019
“Weird, shady company that I would not use again.”
About EZU: 5.7 /10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident. Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
About QEEQ: 10.0 /10

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Mini Van | Toyota Tarago or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 14, 2019
“Wrong hours provided - left us in a pinch”
About EZU: 8.7 /10
Decent customer service at pick-up. We were told we could drop off the vehicle that Monday (Queen's birthday) between the hours of 8am and 6pm. When we arrived, after driving across town, the entire building was closed, dark, and locked, leaving us in quite the predicament. We would have appreciated being told that there were holiday hours in place.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Jun 1, 2019
About EZU: 7.3 /10
Puck up could have been a little quicker.

H.Hunt

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Small SUV | Nissan Qashqai or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Apr 25, 2019
“Great service”
About EZU: 10.0 /10
Exceeded expectations Free upgrade to a Nissan X Trail which was near new
About QEEQ: 10.0 /10
Easy to use

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