Very bad. terrible car 10years in a bad shape

Incorrect information about airport meetup location. Had to call twice Pickup took 20-30’ longer than usual Everything else was impeccable and value for money was certainly outstanding

Would use again

The car was very old

The vehicle was several years old having over 100,000 km, poor air condition and overall poor performance. The agent refused to issue another appropriate vehicle. The absolute rental experience in my life.

The Lancia Ypsilon's interior layout is unconventional, which makes the dashboard, speedometer and other controls not very functional for the driver. I also found that the Surprice staff examined each car's condition with a magnifying glass, so to speak, compared to the other Greek car rental companies I've used, which seem unconcerned about minor scratches etc.

The car was ok apart from the clutch, think it was near ready to be change, very high release. Did not like the pick up procedure. They would not take myself, my wife and luggage to the rental place. My wife had to wait on her own outside the airport terminal while I went to collect the car. It was not because of lack of space, I was the only one in the van. I then had to drive back to the airport to pick my wife and luggage up. This is not a very good method. The rental staff were very good, very efficient. I left my camera in the car and only realised after I had flow out. Upon contacting them the next day they informed me that they had found it and would post it on to me. Hopefully I will get it back soon.