The car was dirty inside with a lot of animal hairs in it. Completely unacceptable

The staff welcomin gme was extremely helpful, and upgraded me in order to ensure that a small error on the part of DISCOUNT Location (the adress in the voucher was not the one for the actual car pick up) did not require me to spend time travellin gto the other rental station

Dislike: Due to our requirment I had booked a Van but when i wanted to pick up the car they said we don't have Van at the moment and we provide you a truck. Although Ford truck was enough good car but it was't match with what we asked for.

Like: Great car, fast service
Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.

Like: Nice people at the desk, very efficient service, clean car, fast delivery. Everything perfect.
Dislike: Nothing