From start to finish, the staff and online customer service were very professional. Every detail was handled perfectly, exceeding our expectations! Special thanks to Mr. Yuan who assisted us during the car return; he patiently answered our questions and was very accommodating. Sincere thanks to every staff member for making our trip to the Western US nearly perfect.

Overall satisfied, the car was new, easy pickup and drop-off, slight wait for airport pickup.

Like: I liked the pricing and also the free upgrade. Definitely will use it again if I’m ever in LA

Like: They were friendly and economical.
Dislike: Everything was above and beyond.