Friendly staff, great vehicle and an awesome rate. Will definitely rent again.

Very good.

Can you please wash the car properly from outside and interior too. Overall customer service and car performance was excellent.

pls consider doing a 24/7 service.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Car was dangerously low on gas at pickup. I had to return it with more gas.