We couldn't lock our doors because we didn't have a way to open it. The engine lights went on when we arrived at our location. The wear on one of the tires was uneven making the vehicle shake.

The hidden fees are not explained at booking. The man at the desk kept pointing to signs on the counter and wall instead of answering my questions.

Rental agent wanted to add insurance fee of over $100 onto my rental, I refused and now am going the hell of getting my money back. No one likes secret fees in an off site rental location. Also the van driver never helped with the luggage, greeted us, and drove way too fast. Really disappointing

There was no reason for Right Cars to charge any insurance in the amount of $149.7 (personal liability and supplemental liability) since State Farm assured us full coverage, when we called State Farm from Right Cars rental place in Miami. This is a rip-off. Please refund $149.7 for this unnecessary charge.

the company official informed me that I should be obliged to hire more insurance than necessary. at the time of the pickup I did not know all the information and it ended up making my hiring more difficult. In other companies in miami, I did not have the worst experience I had in right cars. so I will no longer hire cars for the right cars and I will still denounce the abusive practice so that other clients will not fall into the same situation.