Very satisfied. Make sure to call the number provided in the system when you arrive at the airport. The arrival area has two levels; we usually exit the plane at the first floor and need to go up to the second floor to find gate 5. They prefer Visa cards without the UnionPay logo, but in practice, cards with the UnionPay logo work just as well. Overall, I am very satisfied. My basic English was not an issue as they use translation software to help you.

Mr Azuan is awesome. He contacted me 2 weeks before my trip. He was very clear on the steps and procedures. The car was superb. It was super clean and in superb condition. Fresh out of the oven.

Price drop didnt had any effect. As the price didnt really drop. The booking was smooth.

Handover was easy and good. My credit card was charged twice and before i even noticed that Azid contacted me, informed me about the issue and transferred the money back immidiately! Nice service.

Good Customer Services.

Difficult to find the rental spot as it was not clear on my booking that I had booked through merge. In addition, it took a long time to complete the PayPal process and an easier and more efficient process for taking the deposit should be put in place.