I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

The staff at Routes were excellent - friendly and efficient. The ideal rental company.

Much better than the other booking companies.

Recommend checking tire pressure as this is a key for safety. Driver to and from YOW was excellent.

Staff was very friendly and helpful. The price was just what I was looking for. The car was better than expected

It found me a great rental company with excellent prices.

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.