Good job! But I haven’t received my bill yet. And the deposit hasn’t been unlocked from my credit card yet.

Upgraded at the kiosk to an electric charge because I was told 1. Car has a range of 600km -- False, the car actually had a range of 450 km 2. Car is currently 50% charged -- False, the car was less than 20% in charge. I waited ~90 mins, to pick up the car. When I got it, it was undercharged and didn't have the range specified by the employee at the front desk.

Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.

Like: Good car
Dislike: Delay at pick up and drop off

Like: The price. The staff at Discount. The car. I will use you again.
Dislike: Actually, I do have one comment. One cannot change the location when booking online. This seems to me elementary. I mistakenly booked the car at the airport and then found I couldn't change it. I had to cancel the whole reservation and start again. A bit backwards, don't you think? However, EastRent was very quick to answer my emails.