Very satisfied with the whole experience.

I got a Mazda2 instead of the model I reserved. The car had over 70,000 kilometers on it.

Called customer service and got through immediately, pretty good.

I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.

The price drop protection is fantastic.