JAPAN CAR RENTAL REVIEWS

The pickup process took quite a while, but the staff was friendly.

Had a lot of trouble finding the shuttle bus to send me to the pick up location, the store did not wait for me and i had to pick up the next day instead. disappointing service

The insurance was purchased from the car rental company, affordable.

Awesome car rental service! The car condition and service were both top-notch. As discussed earlier, Mr. Peng picked us up from the airport and took us to the rental location, which was just about a ten-minute drive away. The process was super quick. Definitely choosing them again next time and highly recommend!

Everything was convenient, but the shuttle bus pickup location was unclear.

The service provided by Zilong was excellent; they even took us to the outlet.

Good service

The overall process of picking up and dropping off the car went smoothly.

Not bad.

Really friendly, professional service, the car was in great condition, and the paperwork was handled super fast. All the reminders and info were clear and timely, overall a great experience.

They deliver the car to your door, no need to visit the store—it would be a wasted trip.

Absolutely amazing car rental experience. The owner was super warm and thoughtful, and they even offer pick-up and drop-off for both getting and returning the car. They explained very clearly what to watch out for when driving in Japan, and all the staff were really friendly and kind. I’ll definitely rent from them again next time. If you’re coming to Okinawa, I really recommend their cars – they’re not only new but also very fuel-efficient. Drove for four days and only spent about 100 on gas. Totally awesome! ^O^

My third time renting here and it’s just as smooth and hassle-free as always. Definitely make sure you add the ETC option, it’s super useful!

Pretty good overall.

I had such a great experience renting a car this time! The vehicle was clean and well-maintained, and everything was in excellent condition. The pick-up and drop-off process went smoothly without any hassles. The staff were incredibly polite, patient, and professional, and they kindly explained all the details about how to use the car. The pricing was transparent with no hidden fees, which made me feel really at ease. I'll definitely choose their service again in the future and recommend them to my friends!

The service was excellent, responses were prompt, instructions were clear, ETC rental was convenient, and the driver was great. I'll definitely choose this again next time.

Did not get the car we had reserved. Other than that, it was fine.staff did their best to be helpful and supportive.

It worked as it is supposed to work.

Extremely satisfied, absolutely fantastic!

Hassle-free and efficient service, really great.

Early this morning, the staff came to pick up the car at the hotel entrance, and they were super polite. I didn’t have any cash on me at the time, but they even helped me exchange yen so I could use it for parking. Personally, I’d suggest that if you’re used to driving in Hong Kong, there’s no need to pay extra for anything. I’ll definitely choose this rental company again next time I’m in Japan. The rental protection is solid, plus driving in Japan is incredibly easy with well-marked roads and clear traffic lights.