Very reliable, clear procedure, prompt responses, and very timely and effective problem-solving!

This was our first time renting a car abroad and the experience was great! The diRENT staff were especially patient and friendly. They even took us to a nearby gas station before we set off and contacted us to return items we left in the car after returning it. The return process was very smooth without any nitpicking. Highly recommended!

You need to call in advance to confirm their working hours; no one was there to handle returns before 9:30 AM. We had booked the rental for 10 AM, but waited almost an hour for the rental agent to show up — the inconvenience of no service counter.

diRENT was more or less ok - not too bad not too good, just average. We got an acceptable vehicle which did the job. Pick-up process was fine as well.