Pickup and drop-off were very convenient.

The process was quite smooth, no upselling. I purchased full insurance from the rental company, the type that doesn't require reimbursement back home. Planned to land at 6 pm and booked the car for 7 pm. The flight arrived earlier than expected, and I reached the counter 45 minutes ahead of time. I was told I had to wait or pay extra to switch to a BMW 3-series, but I declined. Spent the next 45 minutes playing cards at the airport. For future reference, you can schedule the car pickup for a later time, but it's not allowed for an earlier pickup.

The pickup process was quick and returning the car at the airport was very convenient. The staff were friendly and responsible. We originally booked a Peugeot 308, but they gave us a Mercedes-Benz B180 with only over 2000 kilometers on it. It was almost new. Very happy.

I got Citroen c1, and I didn’t like the car at all!

I returned the car in perfect condition but the man inspector of the vehicle was slightly sharp and not very personable.