Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful

Hoping we can get a refund for the additional charges we incurred not mentioned in the booking

It is absolutely ridiculous to ask a foreigner to submit a Spanish credit card. I was not the only one to be rejected because of this reason. Absolutely disgusting

Provided you are fully aware of their conditions and carfully read their contracts and check the vehicles, Goldcar never lets you down

all fine

Want my money back please. This people are Thieves. Wanted to charge $140 on top of what i hace already paid. Wanted to charge $2000 to my credit card and block it. All this for a 12 hour car rent. Goldcar. Horrible service, tried to take advantage of you. Never use this Rent-a-Car Service. Thieves! I didnt use their service at the end. Went with AVIS. More serious people.

Hello. Im renting another car today with you guys (AVIS) because of the horrible experience i had yesterday with the thieves at GOLDCAR. Rented for $25 a day. GoldCar said i have to pay $150 a day. They blamed on you. Would you please refund the money for the “rental” i didnt do yesterday. (Ref 71452633). Carlos Mora (Confirmation # 16987537) I did not use their service for their awful way to trick people into pay hundreds or thousands for nothing, and they blamed EasyRentCars for all my troubles. Please remove these gangster from your app. Thanks.

Trying to scare us into buying additional insurance and upgrading the car. They said the insurance we had payed for with easyrent was no good and they would take the money if there was an incident and we wouldn’t get it back with our policy. Expensive fuel service charge for having fuel in the tank which was not mentioned or justified as well as airport tax.