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Terrible, would never rebook with Avis in Bloemfontein

Reviewed: Sun, Jan 12, 2025
About Avis: 2.0 /10
It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Economy | Volkswagen Polo or similar

Relevant Reviews on Avis in South Africa

Chloe Roland

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Reviewed: Sun, Feb 23, 2025
About Avis: 10.0 /10
Very professional
About QEEQ: 10.0 /10

Bevis Motley

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Reviewed: Thu, Feb 20, 2025
About Avis: 10.0 /10
Overall, it's pretty good, but the car pickup process took quite a while. It took about 40 minutes to complete the procedures and another 20 minutes to pick up the key from the back. However, the return process was quick, and there were no unexpected charges. I forgot to bring my physical Chinese driver's license this time, but I successfully picked up the car using the translated version of my electronic driver's license from the 12123 app. Photos of the Chinese driver's license are not accepted, so I advise everyone to be mindful and always carry the physical driver's license whenever possible.
About QEEQ: 10.0 /10

Corey

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Reviewed: Mon, Mar 4, 2024
About Avis: 10.0 /10
Very satisfied. Although it wasn't the specified car, they provided a new car of the same class, which was great.
About QEEQ: 10.0 /10

C.Meyer

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Apr 23, 2019
“Excellent”
About Avis: 10.0 /10
The first car that I was given had a couple of stain marks on the body of the car, so they changed it immediately which took about ten minutes. Excellent customer service. I will definitely hire a vehicle from Easyrentcars again. Thank you for the your survice.
About QEEQ: 10.0 /10

K.Phoonwathu

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Apr 18, 2019
About Avis: 7.3 /10
Everything was good, except the condition of the car. The side mirror adjustment switch fell off as soon as we tried to used it and the shocks absorber make loud noise the whole trip.
About QEEQ: 10.0 /10
Very easy to book and the price tracker works!!!

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