Service was standard. They should remind customers to take photos of the entire car as a record. The car was relatively old. Thankfully, we took photos of all the scratches before, otherwise the staff asked us for proof photos when returning the car because of a scratch.

A fantastic car rental experience. The staff contacted us in advance for pickup and drop-off, which was perfect.

Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me

Good system and good response However, the price drop monitor - not sure if this is a true reflection of a price drop and re booking

The car and service was good. will recommend. Even though we booked for Nissan Almera but we got Toyota Vios which is similar to.

Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!