Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!

Satisfied

The service quality was satisfactory. Even though my foreign language skills are not great, I was able to pick up the car without any issues. The vehicle had considerable mileage, but its condition was still good. The car inspection during return was very quick, and I only had to wait a short while to take the shuttle back to the airport.

Everything was great, besides the pick up at the airport.. We did have to wait a long time and it wasn’t very clear of we were in the right area.. We were told we missed the driver but we were right at the pick up location

Great value and overall experience!

Great service, friendly team.

Better coordination between QEEQ and IceRental 4x4 so that pick up information is consistent, with instructions that are followed by everyone, to make the process clear to the customer. This also saves time for QEEQ and IceRental 4x4