Great

The store was very busy when I went to pick up the car, but it was well managed and the staff were very friendly. By the time I got to pick up my car, the originally booked model was no longer available. After negotiating, the store manager upgraded me to a Porsche Cayenne for a small additional fee. After returning the car, I carelessly left my wallet in the car. Even though the staff had finished work, they delivered it to my hotel at around 11 PM and firmly refused to accept any service fee. Encountering such a good company and warm service in a foreign country, along with the beautiful scenery of Australia, made it all very worth it. I strongly recommend Aucar.

Efficient, polite and professional.

They were so easy to deal with it was so good just how I like it

Awesome booking system I will def. use your service again

Vehicle only quarter full at pick up. Vehicle blowing massive amount of smoke on acceleration and following vehicle stopped us to inform us. Informed desk on return and either didn't understand or disinterested.

Quick and efficient

Highly disappointed with Aucar. Car stank of cigarette smoke, despite the no smoking sign, the car was in very very poor condition with bumps and scratches, and the extra fee ($15) for going through tolls was just unnecessary and too large. Will not book through again.