The service was very good overall, I would recommend a better pickup service though.

It was a smooth process to complete the booking.

Not being able to speak English clearly, which bothered me. I received a car other than the one that was identified by me, where I booked a European-made car and received a Korean car under the pretext that the requested car was not available, which is supposed to give me a European-made car. The way employees speak nervously and are unclear due to their poor language and lack of respect for the other party because they are not understood. I will not make reservations from the same company in the future.

pls advise them to talk nicely to people when we ask for something. i did only asked them why my car was diesel instead of petrol? simple question but they shouted at me. as agreed to send back the car to counter but no one there, waited for more than 30mins. ended up leaved the car in the terminal parking area.

so far good

It took a long time to get our car because there payment system would not work and they said it was normal for this to happen. Also the staff couldn’t speak very good English and wanted us to sign documents written in Turkish that they couldn’t explain. But the car was fine and the drop off was pretty easy.

Made booking with a smaller more affordable company easy.