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Live chat Email us Service Code: 5863155263
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Good value, trouble finding drop off location

Reviewed: Mon, Jul 8, 2019
About Routes: 7.0 /10
Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

M.Morris

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Medium SUV | Jeep Wrangler or similar
Reviewed: Tue, Sep 24, 2019
“Th best”
About Routes: 9.3 /10
Went great for everything
About QEEQ: 10.0 /10
Easy and quick

F.Ji

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
“Price, car condition, counter/receiving agents are all very good.”
About Routes: 10.0 /10
The counter agents were so friendly, they helped me upgrade the vehicle so all my bags can fit in. I am super satisfied with this rental.
About QEEQ: 10.0 /10

D.Hawthorne

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 4, 2019
“They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.”
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.

L.Isoe

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Economy | Kia Rio or similar
Reviewed: Mon, Mar 11, 2019
About Routes: 9.3 /10
They were busy when I picked up my car and yes I had to wait 30 minutes
About QEEQ: 10.0 /10

L.Ford

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 22, 2019
“Poor customer service.”
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.

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