Good value, trouble finding drop off location

It was not immediately known that the pickup counter was away from the other airport car pickups which elongated our pickup experience. It was also not known that a 3rd party insurance would be required and costing us more money.

Beautiful

Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.

Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.