Professional

The staff were quite friendly, and there was no need to queue. They picked us up from the hotel early in the morning.

The pick-up and drop-off service is relatively quick.

Excellent customer service, thank you

As a first time driver in Melbourne, it will be very helpful that the rental company provide information on the parking rule and traffic ruling, esp when parking in CDB area. Our learning was not easy and it took us a while to figure out how it works. Traveling on those roads with city tram proves another challenge as our first visit.